Level 2: Care Coordination for Health Navigation Spring 2024 (Denver, CO)


4/3/2024 – 4/4/2024

8:30 am-4:30 pm April 3rd
8:30 am-noon April 4th





Lowry Conference Center
1061 Akron Way Building 697
Denver, CO   80230

Primary Competency

Analytical/Assessment Skills

This course is now full. Enter code PNCT24 at checkout to bypass payment and be added to the waitlist.

This course focuses on the role of the health navigator in team-based care coordination. In this course, we will explore care coordination and related concepts, including their application to practice and commonly encountered challenges. You will be guided step-by-step to learn the basic skills and advanced strategies to enhance team-based care and client engagement for better health outcomes, patient safety, and workflow efficiency.


This course is designed for care coordinators, case managers, patient navigators, health navigators, community health workers and others who want to provide high quality, coordinated care to their clients.

Course Topics

  • An introduction to team roles and functions for effective care coordination 
  • Communication techniques for team responsibility and accountability to a shared plan of care
  • Tools to efficiently manage your patients panel  
  • Overview of strategies you can use with your clients to enhance self-care 
  • Ways to measure the effectiveness of care coordination 
  • Case-based discussion and guided practice  

Course format

1.5 days in person

Learning Objectives
  • Define the why, what, who, and how of care coordination
  • Describe the different roles & responsibilities of interdisciplinary care team members
  • Apply evidence-based care coordination skills to common population-based patient scenarios
  • Discuss ways to measure and report the effects of care coordination services
Length of Learning Opportunity
1.5 days
Registration Information

Supplemental Materials/Links

Course Contact

Erin Martinez



Development Partner(s)
Prerequisites / Learning Level
Level 1: Health Navigation Fundamentals or experience in the field (such as RN, LPN, LSW or more than 2 years experience as a PN)

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