Level 1: Health Navigation Fundamentals (Arvada, CO)


1/30/2019 – 2/1/2019

8:30 am-5 pm


$500 Colorado residents, $750 out of state residents, no cost (send me an invoice)


Community First Foundation
5855 Wadsworth Bypass, Unit A
Arvada, CO   80003

Primary Competency

Analytical/Assessment Skills

This course is currently full. Join the waitlist by selecting the button on the left, and choose No Cost at checkout to bypass payment. 

Health Navigation Fundamentals is a three-day in-person course with an online course component designed to improve your health navigation skills. Topics in this comprehensive "Level 1" training include patient communication, health promotion, professional conduct and motivational interviewing. Don‘t miss this opportunity to network with other navigators!


  • Patient navigation history and new developments
  • Patient communication strategies
  • Assessing patient strengths and barriers
  • Patient resources
  • Ethical decision making
  • Patient confidentiality
  • Health promotion
  • Assess patient readiness to change
  • Health literacy
  • Introduction to motivational interviewing

Please Note: To receive a certificate of completion for this course you must attend and actively participate in the entire program of training (online and face to face). Before class begins, you must also complete online prework activities to prepare you for small group discussions and other learning activities.


The cost is $500 for Colorado residents and $750 for out of state participants.




Learning Objectives
  • Describe the history and purpose of patient navigation
  • Describe ways to develop effective relationships with other healthcare team members
  • Describe effective ways to ask questions that assess patient needs
  • Describe ways to maintain professional boundaries
  • Define “social determinants of health” and “health disparities”
  • Identify ways to provide culturally competent services and address language barriers
  • Apply health beliefs to reduce barriers and deliver health messages
  • Describe why it is important to improve health information readability
  • Define Motivational Interviewing
  • Demonstrate the four communication skills used in MI
Registration Information

Please ensure you receive a confirmation email. If you do not receive a confirmation, your registration was not processed.

Please note our refund and cancellation policy:

  • If you are unable to attend the course, you must cancel your registration at least 14 days (2 weeks) before the first day of training in order to receive a full refund.
  • If you cancel with less than 14 days (2 weeks) notice, you will be subject to a $75 cancellation fee.
  • To cancel, you must send an email to admin@patientnavigatortraining.org.
  • No-shows will not be granted a refund.
  • Refunds will be issued on the original card used for payment OR as a credit toward a future course. 

Please note: The PNTC requires a minimum number of students registered to hold a course. If the minimum enrollment is not reached 10 days prior to the course date, the course may be cancelled. Participants will be notified via email and registrations will be refunded in full.

Supplemental Materials/Links

Location Information

Community First Foundation is located in Arvada, CO, about 30 miles west of Denver International Airport. It is within walking distance of Old Town Arvada, a historic district with shops and restaurants.

Nearby hotel

Hilton Garden Inn
5455 Olde Wadsworth Blvd
Arvada, CO 80002

Click here to book the group rate of $139/night.

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