Level 1: Health Navigation Fundamentals (Colorado Springs)


8/6/2019 – 8/8/2019

8:30 am-5 pm


$500 Colorado residents, $750 out of state residents


University of Colorado Colorado Springs
1420 Austin Bluffs Pkwy
Colorado Springs, CO   80918

Primary Competency

Analytical/Assessment Skills

Health Navigation Fundamentals is a three-day in-person course with an online course component designed to improve your patient navigation skills. Topics in this comprehensive "Level 1" training include patient communication, health promotion, professional conduct and motivational interviewing. Don‘t miss this opportunity to network with other patient navigators!


  • Patient navigation history and new developments
  • Patient communication strategies
  • Assessing patient strengths and barriers
  • Patient resources
  • Ethical decision making
  • Patient confidentiality
  • Health promotion
  • Assess patient readiness to change
  • Health literacy
  • Introduction to motivational interviewing

Please Note: To receive a certificate of completion for this course you must attend and actively participate in the entire program of training (online and face to face). Before class begins, you must also complete online “pre-work” activities to prepare you for small group discussions and other learning activities.


The cost is $500 for Colorado residents and $750 for out of state participants.

Please contact Erin Martinez at erin.martinez@ucdenver.edu if you or your employer will send a check for your registration fee. 

Breakfast and lunch will be provided. 

Learning Objectives
  • Describe the history and purpose of patient navigation
  • Describe ways to develop effective relationships with other healthcare team members
  • Describe effective ways to ask questions that assess patient needs
  • Describe ways to maintain professional boundaries
  • Define “social determinants of health” and “health disparities”
  • Identify ways to provide culturally competent services and address language barriers
  • Apply health beliefs to reduce barriers and deliver health messages
  • Describe why it is important to improve health information readability
  • Define Motivational Interviewing
  • Demonstrate the four communication skills used in MI
Registration Information

Please ensure you receive a confirmation email. If you do not receive a confirmation, your registration was not processed.

Please note our refund and cancellation policy:

  • If you are unable to attend the course, you must cancel your registration at least 14 days (2 weeks) before the first day of training in order to receive a full refund.
  • If you cancel with less than 14 days (2 weeks) notice, you will be subject to a $75 cancellation fee.
  • To cancel, you must send an email to admin@patientnavigatortraining.org.
  • No-shows will not be granted a refund.
  • Refunds will be issued on the original card used for payment OR as a credit toward a future course. 

Please note: The PNTC requires a minimum number of students registered to hold a course. If the minimum enrollment is not reached 10 days prior to the course date, the course may be cancelled. Participants will be notified via email and registrations will be refunded in full.

Supplemental Materials/Links

Location Information

Colorado Springs is located about an hour south of Denver and overlooks Pikes Peak. The city's Garden of the Gods park features iconic red-sandstone formations and mountain views. Visitors may fly into the Colorado Springs Airport or drive from Denver International Airport (90 minutes).

Nearby Hotels

La Quinta Inn Garden of the Gods

Quality Inn and Suites

Hyatt Place Colorado Springs (offers $129 University of Colorado rate - More info)

Marriott Colorado Springs (offers $145 University of Colorado rate - Click here to book; rates only guaranteed through June 21)

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