Leading Improvement Projects Micro-Course Early Fall 2019


8/28/2019 – 9/25/2019

Course Opens August 28, 2019 - you will have access to the online materials at this point.

Live Sessions from 9:00-10:00am Mountain Time, except the 1.5 hour intro session (plan to attend all sessions)

  • September 11th (9:00-10:30am MT, 1.5 hours)
  • September 18th (9:00-10:00am MT)
  • September 25th (9:00-10:00am MT)


No cost for registrants from our region (Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming), $75 for registrants from all other states

Primary Competency

Leadership and Systems Thinking Skills

In this online training, we’ll review from start to finish what to expect over the course of a quality improvement (QI) project. This training was developed for people that will be helping to facilitate QI projects within their agency and are looking for helpful tools, templates and experience.  Registering for this training gives you access to an online micro-course, which includes the online modules + Live Learning Sessions with a subject-matter expert.

Online Modules

  • The Process

  • Scope & Resources

  • LEAN Problem Solving

  • Verifying Impact & Ensuring Sustainability


The micro-course was developed in partnership with the Colorado Department of Public Health and Environment’s Office of Partnership, Planning and Improvement and the Colorado Association for Local Public Health Officials (CALPHO) for public health agencies in Colorado; however, those working in other states and in other settings may find it useful as well.


What to Expect

  • This course will take 4 weeks to complete.
    • Online course materials
    • 3 live sessions (Please put these sessions on your calendar)
    • Course schedule – Wednesdays, 9:00-10:00am
      • August 28th – Course shell opens
      • September 11th – The Process: Overview and Scope & Organize Resources (extra half-hour, 9:00-10:30am MST)
      • September 18th – (LEAN) Problem Solving
      • September 25th – Verify Impact and Ensure Sustainment
  • Online course materials
    • You will have activities to do on your own between the live meetings.  The activities will include things like watching videos and reading.
    • There will be a short assignment to complete in preparation for each live session. (Live sessions go quickly. Doing the activities and assignments helps you use the time well.)
  • Live Sessions
    • A facilitator will lead discussions and activities related to the online content with you and your classmates.
    • A topic expert will also be on hand to answer questions and engage in the discussion.
    • Live sessions give you the opportunity to connect concepts of evidence-based decision making to your daily work.
  • Communication
    • You should receive 2 emails from us before the course begins.  Please email us at registration.rmphtc@ucdenver.eduif they do not show up in your inbox (please check your spam folder, as well).
      • Registration confirmation – immediately after registering
      • Course welcome and instructions – 2 weeks before first live session
  • Technology
    • Live Sessions
      • You must join the Live Learning Sessions by video (an external webcam or built-in camera in your laptop, tablet, or smartphone).  Our staff can help you get set up if this is new for you.
    • Online course materials
      • You will be sent an invitation to the Learning Management System (Canvas) approximately 2 weeks before the first Live Learning Session.  You will need to sign in, do some activities and make sure that you know how to connect to the Live Learning Session.  Don’t worry about the technology!  We have staff to help you.  You’ll receive all the information you need once you log in.
Learning Objectives

After participating in this course, learners will be able to:

  • Identify improvement opportunities

  • Utilize a set of quality improvement (QI) tools for problem solving

    • Defining problems and measuring processes

    • Process mapping

    • Finding root causes (using the 5 Whys)

    • Prioritizing solutions

    • Creating an implementation plan and follow up

  • Identify and treat root causes of waste and variation

  • Utilize a set of facilitation and project management skills

  • Demonstrate how to incorporate change management practices into their work

Length of Learning Opportunity
Approximately 3.5 hours + 1 hour pre-work = 4.5 hours TOTAL
Registration Information
Click on the green "Register Now" button at the top left of this page. You will need to be logged in or will need to create an account prior to registering for this training. Creating an account will not automatically register you for this training. You will need to re-open this page and register. Registration is limited to individuals from Colorado, Montana, North Dakota, South Dakota, Utah, or Wyoming. Please email info.rmphtc@ucdenver.edu with registration questions.
Presenter(s) and/or Content Experts
Robert has been engaged in evaluation and quality improvement work for over 7 years, with this work primarily being conducted within public health departments. Roberts initial foray into program improvement began while I served as an HIV/STD Disease Intervention Specialist (DIS) at the Houston Health Department (HHD). In 2011, Robert took over the role of lead Quality Improvement Trainer for the HHD and eventually was promoted to Accreditation Coordinator (AC) and Performance Improvement Manager (PIM). In addition to providing coaching to HHD and other health departments, Robert has also worked with Dr. Lee Revere of the University of Texas School of Public Health over the last two years, serving as a guest lecturer, and providing coaching and real‐life QI practice opportunities for master’s and PhD. Students.

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