Care Coordination for Patient Navigators Online - Spring 2020


2/28/2020 – 3/27/2020

Live Learning Zoom Sessions 2-3:30 PM Mountain Time: 

Feb 28 (course orientation)

March 6

March 13

March 20

March 27



$150 Colorado residents, $251 out of state

Primary Competency

Analytical/Assessment Skills

This course focuses on the role of the patient navigator in team-based care coordination. In this course, we will explore care coordination and related concepts, including their application to practice and commonly encountered challenges. You will be guided step-by-step to learn the basic skills and advanced strategies to enhance team-based care and client engagement for better health outcomes, patient safety, and workflow efficiency.


This course is designed for care coordinators, case managers, patient navigators, health navigators, community health workers and others who want to provide high quality, coordinated care to their clients.


$150 Colorado residents
$250 out of state

Contact if you wish to be invoiced for the course fee.

Apply here for financial aid.

Course Topics

  • An introduction to team roles and functions for effective care coordination 
  • Communication techniques for team responsibility and accountability to a shared plan of care
  • Tools to efficiently manage your patients panel  
  • Overview of strategies you can use with your clients to enhance self-care 
  • Ways to measure the effectiveness of care coordination 
  • Case-based discussion and guided practice  

Course format

This course is an instructor-led virtual course (not self-paced). The format include both online coursework (reading, assignments, quizzes) as well as Live Learning Sessions via Zoom web conferencing. These sessions are NOT a webinar, but a chance to connect with your peers and practice skills. The time commitment is 2-3 hours per week.

Learning Objectives
  • Define the why, what, who, and how of care coordination
  • Describe the different roles & responsibilities of interdisciplinary care team members
  • Apply evidence-based care coordination skills to common population-based patient scenarios
  • Discuss ways to measure and report the effects of care coordination services
Length of Learning Opportunity
4 weeks
Registration Information
Please ensure you receive a confirmation email. If you do not receive a confirmation, your registration was not processed.
Supplemental Materials/Links

Course Contact

Erin Martinez


Prerequisites / Learning Level
Level 1: Health Navigation Fundamentals or experience in the field (such as RN, LPN, LSW or more than 2 years experience as a PN)
Technical Requirements
A webcam or access to an internet capable device equipped with a camera and a microphone (such as smartphone or tablet) is required to participate in this course.

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