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In this online training, we’ll review from start to finish what to expect in a quality improvement (QI) project. This training was developed for people that will be helping to facilitate QI projects within their agency and are looking for tools, templates and experience with doing so. Registering for this training gives you access to an online toolkit, which includes these modules:
Scope & Resources
LEAN Problem Solving
Verifying Impact & Ensuring Sustainability – coming soon
You may access the materials within the toolkit in any order.
This is designed to be a resource you can easily return back to, as you need it.
The toolkit was developed in partnership with the Colorado Department of Public Health and Environment’s Office of Partnership, Planning and Improvement and the Colorado Association for Local Public Health Officials (CALPHO) for public health agencies in Colorado; however, those working in other states and in other settings may find it useful as well.
After participating in this course, learners will be able to:
Identify improvement opportunities
Utilize a set of quality improvement (QI) tools for problem solving
Defining problems and measuring processes
Finding root causes (using the 5 Whys)
Creating an implementation plan and follow up
Identify and treat root causes of waste and variation
Utilize a set of facilitation and project management skills
Demonstrate how to incorporate change management practices into their work