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Contact Tracers, Case Investigators, and Resource Coordinators are in need of relevant de-escalation skills to adequately navigate difficult conversations they routinely encounter. As such, in partnership with CDPHE, we are pleased to offer the following 2 part training session.
This learning opportunity is part two of this training series that will utilize a combination of didactic, discussions, video examples and case discussions to meet the training objectives.
The training will incorporate the following domains:
Dr. John Nicoletti received his Ph.D. in Counseling Psychology from Colorado State University in 1972. He co-founded Nicoletti-Flater Associates with his wife, Lottie Flater, in 1976. He has since established himself as a national expert in police psychology, violence risk assessment, workplace and school violence prevention, as well as crisis intervention and trauma recovery.