Level 1: Health Navigation Fundamentals (Lakewood, CO) - Sept 2022


9/21/2022 – 9/23/2022

8:30 a.m.-5 p.m.




MindSpark Learning
455 S. Pierce St
Lakewood, CO   80226

Primary Competency

Communication Skills

Level 1: Health Navigation Fundamentals is a three-day in-person course with an online course component designed to improve your patient navigation skills. Don‘t miss this opportunity to network with other navigators!


  • Patient navigation history
  • Patient communication strategies
  • Assessing patient strengths and barriers
  • Patient resources
  • Ethical decision making
  • Health promotion
  • Assess patient readiness to change
  • Health literacy
  • Introduction to motivational interviewing

Please Note: To receive a certificate of completion for this course you must attend and actively participate in the entire program of training (online and in person). Before class begins, you must also complete online “pre-work” activities to prepare you for small group discussions and other learning activities.

Health & Safety Information

  • For the health & safety of everyone, participants are required to be fully vaccinated against COVID-19 to attend the training.
  • We will follow local guidance on health & safety protocols.
  • If you are feeling sick the day of training, please stay home. You will be offered a spot in an upcoming training or may request a refund.


Email admin@patientnavigatortraining.org with questions or to be invoiced for the course fee. 

Learning Objectives
  • Describe the history and purpose of patient navigation
  • Describe ways to develop effective relationships with other healthcare team members
  • Describe effective ways to ask questions that assess patient needs
  • Describe ways to maintain professional boundaries
  • Define “social determinants of health” and “health disparities”
  • Identify ways to provide culturally competent services and address language barriers
  • Apply health beliefs to reduce barriers and deliver health messages
  • Describe why it is important to improve health information readability
  • Define Motivational Interviewing
  • Demonstrate the four communication skills used in MI
Length of Learning Opportunity
3 days
Registration Information

Please ensure you receive a confirmation email. If you do not receive a confirmation, your registration was not processed.

Please note: PNTC requires a minimum number of students registered to hold a course. If the minimum enrollment is not reached 1 week prior to the course date, the course will be canceled. Participants will be notified via email and registrations will be refunded in full.

Refund and cancellation policy:

  • If you are unable to attend the course, you must cancel your registration at least 14 days (2 weeks) before the first day of course in order to receive a full refund.
  • If you cancel with less than 14 days (2 weeks) notice, you will be subject to a $75 cancellation fee.
  • To cancel, you must send an email to admin@patientnavigatortraining.org.
  • No-shows will not be granted a refund.
  • Refunds will be issued on the original card used for payment OR as a credit toward a future course. Refunds are subject to a $15 credit card processing fee.  
Development Partner(s)


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